The format enables users to simply follow and handle all the critical details and discussions pertaining to a case.

The Case Notes section is a single point of contact for all communication, strategic thinking, and key information pertaining to the case. Its main functions are:

• Documentation: To document all information regarding the case.
• Collaboration: To enable different users to input and exchange information.
• Communication: To help with communication between the team and the client.
• Tracking Progress: To monitor the case’s progress and modification in approach.
• Reference: To offer an easy and simple means of referring to relevant information.