To set reminders, the caseworker can add them for mail, tasks, or personal notes. When creating a new item, like an email, task, or note, simply click on the reminder button in the popup. Then, fill in details like the case, assignee, dates, and a description for the reminder, and save it. Once saved, the reminder will show up on the internal case page and the overview dashboard. Email notifications will be sent to the assignee and admin for proper tracking. and we can see the all reminders under the audit section.