Cases

Cases

My dashboard feature offers a detailed summary of the caseworker’s workload. It enables caseworkers to easily track new cases, closed cases, overdue tasks, tasks pending review, returned mail, and pending mail items.

Overview

On the Overview page, features such as quick access, personal notes, and many events and activities can be tracked, as well as cards such as new cases, overdue tasks, and other case-related tasks.

It also gives easy access to different features like documents, update events, outcomes, audits, quick links, mail, and forms under the Quick Access section.

It attempts to simplify daily tasks and provide a complete picture of the user’s activity, allowing users to view recent activities, new notifications, and upcoming events.

Overall, My Dashboard acts as a unified interface for users to manage their daily tasks, access
important information, and navigate to various features efficiently.

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